CERTIFICATION

Workplace Optimization and Culture Practitioner (WOCP)

About the certification

This 8-week intensive, interactive certification equips professionals to lead and implement impactful organizational change. Participants will gain the tools to design inclusive policies, address systemic barriers, ensure equity for underrepresented groups, and measurement and evaluation methods Graduates will be prepared to build sustainable strategies, drive culture-forward initiatives, and create workplaces where equity and belonging are woven into everyday practice—enhancing the experience of employees and the communities they serve.

Your

8

Week Roadmap

Your Tools & Resources

Workplace Strategy Resource Toolbox

Access an interactive library of learning tools to stay current on talent and culture optimization strategies.

How to Plan and Implement a New Organizational Culture Strategy

Hands-on guidance for building and applying new approaches that support talent and workplace transformation.

Worksheets and Discussion Sessions

Each week features worksheets, exercises, and peer discussions to reinforce learning and real-world application.

Overview

1

Five Key Actions to Strengthen Organizational Culture

Learn how top leaders set direction, build alignment, and gain cross-functional support to create people-first organizations. Explore how power, influence, and legacy practices shape organizational culture—and how to drive intentional improvement through leadership clarity and commitment.

2

Strategic Planning & Implementation

Explore how to build and execute a people-centered strategy that moves your organization from its current state to a more purpose-driven, performance-optimized workplace. You’ll follow a four-phase roadmap:

  • Setting up the planning infrastructure
  • Gathering and analyzing data
  • Defining strategic priorities
  • Executing and measuring outcomes
3

Understanding Common Types of Bias

Discover how unconscious patterns affect team decisions—from hiring and promotions to project assignments. Participants will learn to recognize and address common forms of workplace bias such as affinity bias, confirmation bias, the halo/horns effect, and recency bias. Learn how bias impacts employee turnover, team dynamics, and organizational reputation.

4

Addressing Bias in the Employee Lifecycle

From hiring to performance reviews, bias can subtly influence critical decisions. This module equips participants with practical strategies to recognize patterns like the “prove-it-again” phenomenon, “tightrope” expectations, and others that impact evaluations. Learn intervention tactics to improve fairness and objectivity across the employee experience.

5

Counteracting Bias at Every Level

Acknowledging that bias exists is just the beginning. This session offers tools to:

  • Apply reflective decision-making techniques
  • Use observation and data to inform fair practices
  • Recognize influence of power dynamics
  • Create psychologically safe environments for feedback and accountability
  • Take restorative steps when harm occurs
6

Building Stronger Workplaces Through Organizational Assessments

Participants will learn how to conduct culture and workplace audits to identify patterns and practices that may result in uneven outcomes. Explore frameworks for reviewing systems, policies, and programs to ensure alignment with values, performance goals, and employee well-being.